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About Casa Grande Regional Medical Center | 
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Casa Grande Regional Medical Center (CGRMC) is a full-service, community-owned, nonprofit hospital committed to providing quality health care to the Casa Grande Valley in a caring and compassionate environment.
In 2004, its 20th year anniversary, CGRMC completed a $25 million expansion to its facility and service lines to meet the growing needs of the rapidly developing areas of Casa Grande and its surrounding communities. In this expansion, CGRMC doubled its Intensive Care Unit to accommodate 22 patients. A new patient tower was also built adding 56 patient rooms designed to utilize the latest in medical technology while keeping comfort for patients and their visitors a priority. This growth brought CGRMC’s capacity for providing patient care to 201 private patient rooms, from 116.
A lineup of new services are available at CGRMC as a result of the expansion. These services give the community more convenient access to the latest procedures and equipment in acute rehabilitation, outpatient behavioral health, cardiac catheterization and a wound care center featuring hyperbaric chambers. Other services recently introduced include inpatient behavioral health, a center for sleep disorders and pain management center.
Some of our more established services are 24-hour emergency care with physician coverage, air and ground ambulance, a recently remodeled surgery unit that also offers outpatient surgery, a new GI lab with state-of-the-art endoscopy suite, a full-service laboratory, angiography, remodeled post anesthesia recovery unit, nuclear medicine, pediatric and obstetric care with 24-hour epidural services, physical therapy, respiratory therapy, stereotactic breast biopsy, diabetes education, anticoagulation (coumadin clinic) and a cardiopulmonary rehabilitation program. Our medical imaging department offers the latest in digital imaging such as digital x-ray, new 16-slice CT scan, MRI, echo, ultrasound and vascular imaging. CGRMC is also proud to serve as a base station for the emergency medical services in Pinal County.
As a regional medical center, our mission is to provide quality, cost-effective, compassionate healthcare providers and services to the residents and visitors of Casa Grande and the surrounding communities. We are dedicated to providing this excellence in service by maintaining a caring attitude and sensitivity to the needs of all we serve. | 
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 | Casa Grande Regional Medical Center is accredited by the Joint Commission on Accreditation of Healthcare Organizations, JCAHO. That means that we voluntarily submit to evaluations of our compliance with nationwide hospital standards on a continuing basis. Joint Commission accreditation is your assurance that Casa Grande Regional Medical Center practices continuous quality monitoring to provide you with quality health care. |
Do you have a complaint about the quality of care at a Joint Commission-accredited health care organization? The Joint Commission wants to know about it. Submit your complaint online or send it to us by mail, fax, or e-mail. Summarize the issues in one to two pages and include the name, street address, city, and state of the health care organization.
When submitting a complaint to The Joint Commission about an accredited organization, you may either provide your name and contact information or submit your complaint anonymously. Providing your name and contact information enables The Joint Commission to inform you about the actions taken in response to your complaint, and also to contact you should additional information be needed.
It is our policy to treat your name as confidential information and not to disclose it to any other party. However, it may be necessary to share the complaint with the subject organization in the course of a complaint investigation.
The Joint Commission policy forbids accredited organizations from taking retaliatory actions against employees for having reported quality of care concerns to The Joint Commission.
E-Mail:
complaint@jointcommission.org
Fax:
Office of Quality Monitoring
(630) 792-5636
Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
If you have questions about how to file your complaint, you may contact the Joint Commission at this toll free U.S. telephone number, 8:30 to 5 p.m., Central Time, weekdays at (800) 994-6610

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Casa Grande Regional Medical Center
1800 E. Florence Blvd
Casa Grande, AZ 85222
Phone: (520) 381-6300
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